Like love and happiness, the desire for respect is a common human quest. We all want to be respected. Respect was the topic of Tocci’s first 2018 company-wide workshop.
On a high level, the attitude level, we are a very respectful group.
Respect is a feeling of admiration for someone elicited by their abilities, qualities, or achievements.
At Tocci we are big on subject matter experts. We know who is best at spreadsheets, construction feasibility studies, BIM, steel frame construction and countless other areas of knowledge required to document and deliver a project. We show our respect to our SMEs by asking for their assistance on a daily basis. We honor the most admired among them by conferring upon them Humble, Hungry and Smart awards that recognize their talent and expertise and, as importantly, their willingness to share knowledge to benefit others and the company as a whole.
Absolutely, we respect and gratefully acknowledge each other’s contributions to project success and corporate growth.
On a baseline level, the behavior level, we, and society as a whole, could improve.
Respect is showing consideration for others.
We all feel disrespected when an e-mail isn’t answered, when meeting participants aren’t prepared, and when we don’t receive needed input to finish our work. Usually the reason is time. We give things not directly related to accomplishing our own work a lower priority. “I’ll answer that e-mail tomorrow. I don’t have time to prepare for a meeting, I’ll wing it. I can’t review that report right now; maybe later.”
The one minute someone doesn’t take to answer a colleague’s question means that teammate can’t finish his or her task. One task not finished has an impact on their work flow and timely contribution to the development of larger initiatives. The fifteen minutes one doesn’t take to prepare for a meeting means the meeting isn’t as dynamic as it could be which results in less robust action items than there should be. The thirty minutes one doesn’t take to look at the work submitted to them for comment or approval means the team is deprived of critical and timely support, insight and direction. When we are unresponsive, we create a perception of disregard or disrespect, which in turn disregards larger objectives and goals
To achieve our high-performance, lean execution goals, to realize “cool calm constructed”, respect, at the courtesy level, should be a priority. Let’s invite courtesy to take up permanent residence in the lining of our inner being. Courtesy is cool. Courtesy can calm. Courtesy is constructive.