Successful Projects Need Successful Communication

As a Project Manager here at Tocci, I am responsible for the overall success of the Brookside Square project in West Concord. One major key to a successful project is communication. In an effort to improve on this important skill, I am working to communicate more confidently and competently than ever before. I do it through a local communication, public speaking and leadership club.

This club offers a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth. It is an established, proven program with clubs nationally and internationally. A few of us here at Tocci belong to a club in Woburn.

Being able to effectively communicate and speak well in front of a group of people is essential in any profession. Here at Tocci we perform a lot of presentation work to prospective clients and often times the difference between winning and losing a job is how effective we are able to convey our plan or service to them. Beyond that, when I conduct a weekly meeting with an Owner, I need to speak professionally and tactfully to help meetings run smoothly. Miscommunication leads to mistakes and lost production.

Here are a few tips to communicate more effectively:

Do evaluate the results of your past communication tectics. It isn’t always a good habit to “do what you always did before.”
Do put your own thoughts into your words. It sounds more genuine when you use your own words and your audience tends to pay better attention to you.
Don’t let your nonverbal signals, such as hand and foot movement, eye rolling, and posture, override your words. These can have a bigger impact on the conversation that what you have actually said.
Don’t stop learning.

Someone once told me “it’s always good to end a paper with a quote”. They said “someone else has already said it best. So if you can’t top it, steal from them and go out strong”. So I picked a guy I thought you’d like, and I think his point can be used universally.

“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” Babe Ruth

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  1. Interesting and very well written. In a society that relies heavily on an array of electronic devices to connect with others, I believe we’re losing the art of conversation and benefits of personal interaction.

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